TERMS & CONDITIONS OF USE



CONTACT US

You can reach us for support Tuesday through Sunday during opening hours by:

PHONE

+31 433 21 66 10

EMAIL

info@mayfair.fashion

SHIPMENTS & RETURNS

All domestic orders are sent and delivered by PostNL or DPD. International shipments are sent by PostNL and delivered by national postal services. We also offer premium shipping options from UPS for most countries.

You will receive a tracking number for your order within 24 hours from the moment it is shipped. You will need to sign upon delivery.

We aim to ship all our orders within 24 hours. Orders placed on Sunday will be shipped on Monday. Orders may be delayed by factors outside of our control. Mayfair does not hold itself responsible for any delays or damage caused in transit by postal services, couriers or customs agents.

SHIPPING RATES

Netherlands

1-2 business days

orders under € 500,-

from € 6,-

orders over € 500,-

FREE

Belgium & Germany

2-3 business days

orders under € 500,-

from € 10,-

orders over € 500,-

FREE

Europe 1

2-7 business days

orders under € 500,-

from € 15,-

orders over € 500,-

FREE

Europe 2

3-7 business days

orders under € 500,-

from € 21,-

orders over € 500,-

FREE

World

4-10 business days

orders under € 500,-

from € 26,-

orders over € 500,-

FREE


Europe 1

Austria, Denmark (excl. Faeroe Islands and Greenland), France (incl. Corsica and Monaco), Italy (excl. San Marino and Vatican City), Luxembourg, Spain (incl. Balearic Islands, excl. Canary Islands), United Kingdom (excl. Gibraltar and Channel Islands), Sweden

Europe 2

All other European countries (excl. Russia)

World

All countries not mentioned above (incl. Russia)

RETURNS

You are welcome to return any clothing, footwear and accessories wihtin 14 days of delivery for exchange or refund as long as the item is unworn and in new condition. Clothing must be returned with original tags still attached and footwear must be returned in the original packaging. Jewellery, fragrances, candles and grooming products may not be returned.

All returns must be authorized by email or phone before shipping. Items returned without authorization may be refused upon delivery. Return shipping charges are the responsibility of the customer and must be declared as 'returned goods'.

Request a return

RETURN SHIPPING ADDRESS

Mayfair
Returned goods #(your return number)
Stokstraat 16
NL 6211 GD Maastricht
The Netherlands

TAXES

All orders to be delivered outside EU are tax-free at the time of purchase. 21% VAT will be automatically deducted from your order at checkout. International orders may be subject to duty and/or taxes levied by the importing country. By making a purchase at Mayfair you acknowledge that you understand this and that you are responsible for any import charges. Should you refuse to pay these charges. your order will be returned to us and your account will be credited according to our return policy. Charges accociated with the return will be deducted from your credit.

STOCK

Every item shown on the webshop is available for sale in our physical store. We keep our webshop stock synchronized to our physical store however, if an item is sold in store simultaneously to a web order the stock information may appear incorrect. It that case you will be credited the amount of the item that wasn't in stock.